A semantic wiki based platform for it service management kleiner frank isbn 9783731503330 kostenloser versand fur alle bucher mit versand und verkauf duch amazon. The book researches the use of a semantic wiki in the area of it service management within the it department of an sme an emphasis of the book lies in the design and prototypical implementation of tools for the integration of itsm relevant information into the semantic wiki as well as tools for interactions between the wiki and external programs the result of the book is a platform for agile semantic wiki based itsm for it administration teams of smes. The book researches the use of a semantic wiki in the area of it service management within the it department of an sme an emphasis of the book lies in the design and prototypical implementation of tools for the integration of itsm relevant information into the semantic wiki as well as tools for interactions between the wiki and external programs the result of the book is a platform for agile semantic wiki based itsm for it administration teams of smes. Download and read a semantic wiki based platform for it service management a semantic wiki based platform for it service management make more knowledge even in less time every day you may not always spend your time and money to go abroad and get the experience and knowledge by yourself reading is a good alternative to do in getting this desirable knowledge and experience you may gain many . Asemanticwiki based platform forit servicemanagement retaining andutilizing structured andunstructuredinformation in a lightweight service knowledgemanagementsystem